CRM

The CRM module allows your organisation to store and access information on your customers, staff and related entities. Features include contact and account management, automatic reminders and notifications, sales pipeline management and online storage of documents. The Rapptor CRM module will change the way you interact with the people and organisations engaged with your business.

 

Case Management

The Ticketing System module allows you to manage the communication flow between your business and its stakeholders. Features include automatic notifications of ticket replies, priority and class management and integrated sending of outbound emails. The Rapptor Ticketing System module can be customised to suit the specific communication requirements of your business.

 

Purchase Orders

The Purchase Order System module allows you to create, send and manage outbound purchase orders from your business. Features include the ability to record individual line items, customise the displayed address and contact details and integrated sending of purchase orders via email. The Rapptor Purchase Order System module is a simple, clean method of managing your business’s outbound purchase orders.

 

Quote Management

The Quoting System module allows you to create, send and manage outbound quotes from your business. Features include the ability to record individual line items, customise the displayed address and contact details and integrated sending of quotes via email. The Rapptor Quoting System module is a simple, clean method of managing your business’s outbound quotes.

 

 

Project Management

Our Project Management module allows you to manage both simple and complex projects within your business. Features include risk and issue management, document management, stakeholder management, manual logging of project work and the option for generation of key documents related to a project. The Rapptor Project Management module can either be implemented as a standalone, in place system or customised to suit your specific business requirements.

 

Document Management

The Document Management module allows you to manage key documents and records that you use both within your business and in relation to your customers. Features include automatic and manual versioning of documents, detailed record management, online storage of documents and the option for automatic generation of polished documents. The Rapptor Document Management module will save you time and worry when generating, storing and managing key documents within your business.

 

Inventory

Our preconfigured inventory module allows a baseline for development of complex, fully integrated inventory systems that grow with your business and communicate with scanning and management devices and offer QR, RFID and barcode facilities.